KYC Requirements

Article on: Account

1. Important Notice: Effective September 20th 2023, Marketplace Legacy product have updated our policies to require a Know Your Customer (KYC) verification for all users of the Sunset Purse Marketplace due to regulatory compliance and security.
2. Users without a balance will NOT be approved.
3. The Purse marketplace has shut down and is in withdraw only mode. KYC is required to make a withdrawal only. The application has been taken offline. No other purposes will be approved.
4. If you only need your transaction history report (which includes order history), please contact support on the website or by emailing and requesting a transaction history report. This report will be emailed to you upon request.

To complete KYC, email the following details to Please note that the verification process can take up to 2 weeks. We appreciate your patience and understanding.

Required KYC Information:

  • The Email Address used for your Marketplace Legacy account
  • Full name as it appears on your official identification document (passport, driver's license, or ID card).
  • Date of birth and nationality.
  • Current residential address. We will send a postcard to this address with a unique code for you to send back to our email support to verify the validity.
  • Shipping address: KYC documents are to match a shipping address used for orders in Purse system. If your KYC documents do not match, please specify the last shipping address used in your account order for verification purposes.
  • Ship to name: KYC documents are to match the person’s shipping to name used on the account.
  • Attach a clear photograph of your official identification document (e.g., passport, driver's license, or national ID).
  • Attach a selfie with you holding your ID next to your face, today's date, and a code we will provide to you. Put this before taking the photo, please inform our customer service agent that you are preparing the KYC documents and need a unique code for the photograph. Ensure that both are clearly visible.
  • Attach a picture of a recent utility bill or bank statement (dated within the last three months) showing your name and address.
  • Depending on your tax residence, we may need to mail various tax documents for your signature to be received and confirmed in advance. For example, US residents will be required to complete a W9 form

Important Reminders:
* Ensure all provided information is accurate to avoid delays in your KYC verification.
* Please send images as JPEG attachments.
* If you haven't received any communication from us after 2 weeks, kindly contact our support team at for an update on your KYC request status.
* Withdraw and processing fee is BTC 0.005.

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Feel free to reach out to us via email. Our dedicated support team is ready to address your queries, concerns, or feedback.